FAQ

***The confirmation emails you receive will be from Done Dirty Clothing***

HOW LONG WILL IT TAKE TO RECEIVE MY PACKAGE? 
WE SHIP ALL ORDERS THE SAME DAY THE ORDER IS PLACED OR THE FOLLOWING BUSINESS DAY. WE SHIP OUT OF SALT LAKE CITY SO DEPENDING ON WHERE YOU LIVE IN THE UNITED STATES IT WILL TAKE UP TO 2-5 BUSINESS DAYS. OVERSEAS ORDERS CAN TAKE UP TO 14 BUSINESS DAYS TO RECEIVE.

DO YOU SHIP INTERNATIONALLY? 
YES! DEPENDING ON YOUR COUNTRY IT CAN TAKE UP TO 14 BUSINESS DAYS TO RECEIVE YOUR PACKAGE!

WHAT FORMS OF PAYMENT DO YOU ACCEPT? 

WE ACCEPT ALL MAJOR CREDIT CARDS (VISA, MASTERCARD, AMEX, DISCOVER) AS WELL AS PAYPAL, CASH OR A MONEY ORDER.

DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM CHELSEA GRIN STORE? 
NOPE! YOU MAY USE A PAYPAL ACCOUNT BUT IT IS NOT REQUIRED.

HOW DO I PLACE AN ORDER PAYING WITH CASH CHECK OR MONEY ORDER? 
EMAIL INFO@CHELSEAGRINSTORE.COM AND WE WILL STEP YOU THROUGH THE PROCESS! SIMPLE!

MY PACKAGE WAS DAMAGED, WHAT DO I DO?
EMAIL INFO@CHELSEAGRINSTORE.COM AND WE WILL HELP YOU OUT!

IF YOU HAVE ANY OTHER QUESTIONS NOT LISTED ABOVE, CONTACT US AT INFO@CHELSEAGRINSTORE.COM